faq

  • Serenity is a boutique fitness and wellness studio in st. augustine, specializing in pilates, yoga, strength training, and community-focused movement experiences. our studio offers a welcoming space where strength, mindfulness, and connection come together.

  • Cancellations are free up to 6 hours before class time. Late cancellations (within 6 hours) will follow the fees below.

    All cancellations must be completed through your booking account or the Walla app.

    Late Cancellation Fee

    Unlimited Membership: $5

    Class Packs / Drop-in: $5

    No-Shows

    Missing class or arriving after doors have locked is considered a no-show.

    No-Show Fee

    Unlimited Membership: $10

    Class Packs / Drop-in: Loss of class credit

  • We’re located in St. Augustine, Florida, just minutes from downtown. You’ll find us at 74 masters drive. Free parking is available on-site.

  • You’re welcome to bring your own mat, or rent one in-studio for $3 per class (free for Serenity members). We also reccomend bringing water to stay hydrated.

    Note: Our Strength & Sculpt class doesn’t require a mat, but we do recommend wearing grippy socks!

  • Booking is simple! Download the walla app, create an account, and access our full schedule. From there, you can reserve your favorite classes with ease.

  • Yes! All of our classes are beginner-friendly with options for all levels. Let your teacher know it’s your first time so they can offer extra support and guidance.

  • parking is simple and convenient. We have many spaces in our parking lot and overflow parking on Josiah Street.

  • our pilates and power flow classes are warmed to 80°F . Yin & strength classes are kept at 75°F.

  • The studio opens 10–15 minutes before class. To preserve a focused and uninterrupted experience, doors lock when class begins and late entry is not permitted. Arriving after class begins will be marked as a no-show.

  • If a class is full, you’re welcome to join the waitlist. We ask that you treat your waitlist spot like a reservation and plan to attend. Spots are filled automatically, so please make sure your contact info is up to date and notifications are turned on in your booking app. If your plans change, simply remove yourself from the waitlist to avoid any fees.